If you need to have your nails fix and it's still under our guarantee policy ( 7 day grace period ) we will gladly fix it no questions ask.

Gel is a long lasting polish that we guarantee for seven days only if the polish was applied along with a manicure. If your gel manicure chips within seven days, please let us know right away so that we can arrange a fix for you.

We guarantee dip powder for seven days. If your dip powder chips within seven days, please let us know right away so that we can arrange a fix for you

Please contact a salon coordinator if it appears that you are going to be late to an appointment. If you are expecting to be more than ten minutes late we cannot guarantee completion of the services booked, but as always, we’ll make every effort to do so.

Pedi N Nails Heartland is not responsible for personal items that have been damaged at our salons.  Please be extra careful when handling polishes.

Cash, Debit, Visa, Master Card, Gift Cards and Contactless Pay are acceptable tenders for services and products.

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Unfortunately, we do not accept checks or payments over the phone.

Pedi N Nails Heartland cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Gift certificates are non-refundable, but they are transferable. Additionally, Pedi N Nails Heartland is not responsible for lost, stolen or damaged cards or any unauthorized card use.

Services are non-refundable. If for any reason you are unsatisfied with your service, we will be more than happy to fix it for you. Please do not hesitate to let our front desk or an on-site manager know of any concerns. We're here to help!